Nina Nimoro Tutors – Online Tutoring Service
1. Introduction
a. This website is owned and operated by Nina Nimoro Tutors (hereinafter referred to as “we,” “us,” or “our”). Our registered office is located at Building 36,Main Mansoorah multan Road,Lahore., and our principal place of business is located at Perth Australia.
b. Nina Nimoro Tutors provides online tutoring and educational services, including English language instruction, spoken English practice, pronunciation training, reading and writing development, and other educational services offered through our website.
c. By accessing our website, booking a lesson, enrolling in a course, or purchasing any of our services, you agree to be bound by these Terms and Conditions.
d. If you have any questions about our services, need assistance with a booking, or require support regarding a payment, please contact us using the details below:
- Email: admin@ninanimorotutors.com
- Contact Number: +61 401 991 144
2. Applicability and Updates
a. These Terms and Conditions apply to all visitors, students, parents or guardians, customers, and other users who access our website or use our online tutoring services.
b. By using our website or purchasing our services, you confirm that you have the legal capacity to enter into a binding agreement under applicable law. If a student is under the age of legal majority, a parent or legal guardian must provide any required consent and accept the applicable contractual obligations on the student’s behalf.
c. We reserve the right to update, revise, or modify these Terms and Conditions from time to time. Any revised version will be published on our website with an updated revision date.
d. Your continued use of our website or services after changes have been published constitutes acceptance of the revised terms, to the extent permitted by applicable law.
3. Terms of Usage
a. You agree to use our website and tutoring services only for lawful purposes. You must not:
- Use our website for any unlawful, fraudulent, or unauthorized purpose.
- Submit false, misleading, or inaccurate information when registering, booking lessons, or making payments.
- Interfere with the operation, security, or functionality of our website or online teaching platforms.
- Upload or transmit viruses, malicious code, or other harmful material.
- Attempt to gain unauthorized access to our systems, accounts, teaching materials, or other users’ information.
- Copy, reproduce, distribute, sell, or commercially exploit our educational materials without prior written permission.
- Harass, threaten, abuse, discriminate against, or otherwise harm tutors, students, or other users.
- Record, reproduce, publish, or distribute tutoring sessions without the prior consent of the relevant participants and any other permission required by law.
- Use our services in a manner that disrupts lessons or infringes the rights of others.
b. We reserve the right to suspend or restrict access to our website or services if a user violates these Terms and Conditions, subject to applicable law.
4. Tutoring Services and Lesson Bookings
a. Nina Nimoro Tutors provides online tutoring sessions, courses, and educational programs according to the service descriptions, schedules, and prices displayed on our website or communicated to the customer before booking.
b. Lesson bookings are subject to tutor availability and confirmation. A booking will be considered confirmed once the required booking conditions have been satisfied and confirmation has been provided.
c. Students are responsible for providing accurate contact details, having a suitable internet connection, and ensuring access to the required device and online meeting platform.
d. We will make reasonable efforts to deliver lessons at the agreed times. However, lessons may occasionally be rescheduled because of tutor unavailability, technical difficulties, emergencies, or circumstances beyond our reasonable control.
e. We do not guarantee specific academic results, examination scores, language proficiency levels, or learning outcomes. Results depend on several factors, including attendance, participation, individual ability, and independent practice.
f. Any certificates offered by Nina Nimoro Tutors are subject to the relevant course completion requirements communicated to students. A certificate of completion does not constitute a government-issued qualification or professional accreditation unless expressly stated otherwise.
5. Payments, Fees, Cancellations, and Refunds
a. The fees for tutoring sessions and courses will be communicated or displayed before the customer completes a booking or purchase.
b. Customers agree to pay the applicable fees using the payment methods made available by Nina Nimoro Tutors. A booking or enrollment may be withheld until the required payment has been received or verified.
c. Customers are responsible for ensuring that their payment details are accurate and that they are authorized to use the selected payment method.
d. If a student needs to cancel or reschedule a lesson, they should notify us using the contact details provided on our website. Any notice period, rescheduling conditions, or cancellation charges will be communicated before the relevant booking is confirmed.
e. Refund requests will be assessed in accordance with the refund policy communicated at the time of purchase and applicable law. Where a refund is approved, the processing time may depend on the payment provider or financial institution.
f. If Nina Nimoro Tutors cancels a paid lesson and cannot provide a suitable replacement, rescheduling option, or agreed alternative, an appropriate refund or credit will be provided in accordance with the applicable refund policy and law.
g. Any applicable payment processing fees, deductions, or non-refundable charges must be disclosed to the customer before purchase and will be handled in accordance with applicable law.
6. Intellectual Property
a. All original educational materials provided by Nina Nimoro Tutors, including lesson plans, worksheets, presentations, course content, videos, audio recordings, written resources, graphics, logos, website content, and other teaching materials, are owned by us or used with permission from their respective rights holders.
b. All intellectual property rights in our original materials remain with their respective owners. Access to our services does not transfer ownership of these materials to students or customers.
c. Students may use materials supplied during tutoring sessions for their own personal educational purposes. They must not reproduce, distribute, publish, sell, modify for commercial use, or share these materials publicly without prior written permission, except where permitted by applicable law.
d. The name Nina Nimoro Tutors, our branding, and our website content may not be used in a manner that falsely suggests affiliation, endorsement, or authorization.
7. Privacy and Personal Information
a. We may collect and process personal information necessary to manage bookings, deliver tutoring sessions, process payments, communicate with customers, and improve our services.
b. Personal information will be handled in accordance with our Privacy Policy and applicable data protection laws.
c. We will take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
d. Customers should not share unnecessary sensitive personal information through our website, lesson platforms, or communication channels.
e. Any recording of lessons, collection of student work, or use of student testimonials or images for promotional purposes will be subject to appropriate consent and applicable law.
8. Limitation of Liability
a. We will make reasonable efforts to provide reliable, professional, and effective online tutoring services. However, we do not warrant that our website or online services will always be uninterrupted, error-free, or available without technical issues.
b. We do not guarantee particular educational results, employment opportunities, examination outcomes, or other individual achievements arising from the use of our services.
c. Students are responsible for their participation, practice, completion of assigned work, and use of educational resources.
d. To the extent permitted by applicable law, Nina Nimoro Tutors will not be liable for indirect or consequential losses arising from the use of our website or services.
e. Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any rights or remedies that cannot lawfully be waived.
f. We reserve the right to decline or suspend a booking where reasonably necessary, including where a service is unavailable, a payment cannot be verified, or a booking involves suspected fraud or a breach of these terms. Where payment has already been received, any applicable refund or other remedy will be handled in accordance with our refund policy and applicable law.
9. Termination and Suspension
a. We may suspend or terminate a user’s access to our website, tutoring services, or online courses where reasonably necessary because of a serious or repeated violation of these Terms and Conditions, fraudulent activity, abusive conduct, security concerns, or a legal requirement.
b. Where reasonably practicable, we will notify the affected customer and provide an opportunity to resolve the issue before termination, except where immediate action is necessary for safety, security, legal compliance, or the protection of other users.
c. Termination will not remove any rights or obligations that accrued before termination. Any outstanding payment, refund, or other matter will be handled in accordance with these terms and applicable law.
10. Third-Party Platforms and Services
a. Our tutoring services may use third-party platforms and tools for online meetings, communication, scheduling, or payment processing.
b. The availability and operation of these platforms are subject to their respective terms, policies, and technical limitations.
c. We are not responsible for disruptions caused by third-party platforms beyond our reasonable control. We will make reasonable efforts to help arrange an alternative where appropriate.
11. Severability and Waiver
a. If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, where legally permitted. If it cannot be made enforceable, it will be severed from the remaining provisions.
b. The remaining provisions will continue to apply to the extent permitted by law.
c. Our failure to enforce any provision does not constitute a waiver of our right to enforce that provision later.
12. Governing Law and Jurisdiction
a. These Terms and Conditions will be governed by the laws of the Islamic Republic of Pakistan, subject to any mandatory consumer protection laws that apply.
b. Any dispute arising from the use of our website or tutoring services will be subject to the jurisdiction of the competent courts in Lahore, Punjab, Pakistan, where legally permissible.
c. Nothing in this section limits any consumer rights or legal remedies that cannot be excluded under applicable law.
13. Contact Us
If you have any questions, concerns, or requests regarding these Terms and Conditions, our tutoring services, or your bookings, please contact us:
Business Name: Nina Nimoro Tutors
Service Type: Online Tutoring Service
Email: admin@ninanimorotutors.com
Contact Number: +61 401 991 144
We appreciate your trust in Nina Nimoro Tutors and look forward to supporting your learning journey.